Contact Us

Contact UM Gift Collection

Last Updated: October 6, 2025

Store Name: UM Gift Collection

umgiftcollection.com

We’re Always Happy to Hear from You

Thank you for visiting UM Gift Collection. Whether you have a question about a product, need help with an order, or just want to share your feedback, our team is here to assist you. We believe in fast, friendly communication and aim to respond to every inquiry as quickly as possible.

How to Reach Us

You can reach us easily using any of the contact methods listed below. We’ll make sure your query is directed to the right person for a quick and helpful response.

Our customer support team is available Monday to Saturday during regular business hours. We do our best to respond within 24 hours to all emails and WhatsApp messages.

Connect with Us on Social Media

Stay connected with UM Gift Collection to discover our latest arrivals, promotions, and updates. You can also message us directly through our social platforms for quick replies.

We love interacting with our community, sharing product inspiration, and helping customers find the perfect gifts for every occasion.

For Order Assistance

If you have already placed an order and need help with tracking, delivery, or product details, please include your order number and full name when contacting us. This helps our team locate your order quickly and provide faster support.

We can assist you with:

  • Tracking updates and courier details
  • Product information or customization requests
  • Returns, refunds, or replacement inquiries
  • Payment or checkout questions

Business and Collaboration Inquiries

UM Gift Collection welcomes partnership opportunities, bulk orders, and corporate collaborations. If you are a business or event organizer looking to source gifts in larger quantities, please email us with your requirements, and our team will be happy to provide customized offers and quotes.

We also collaborate with influencers and content creators who share our passion for unique and meaningful gifts. If you’d like to work with us, reach out with your proposal — we’d love to hear from you.

Customer Feedback

Your feedback means the world to us. It helps us grow, improve, and serve you better. Whether it’s a suggestion, appreciation, or concern, we read every message carefully and value your opinion. Feel free to reach out anytime with your thoughts about our products or service experience.

Response Time

We try to respond to all messages within 24 hours during business days. For urgent matters such as delivery issues or order corrections, we recommend reaching us directly through WhatsApp for the fastest response.

Final Note

At UM Gift Collection, our customers are at the heart of everything we do. Your happiness is our priority, and we are always ready to assist you with care, respect, and professionalism. Thank you for supporting our business and allowing us to be part of your special moments.